Cobalt

Learn why Cobalt opts some subscribers out by itself, how to see the reason, and how they can rejoin.

Why Was a Subscriber Opted Out Automatically?

Learn what Cobalt does the moment a subscriber replies STOP, which words count, and how they can rejoin.

What Happens When a Subscriber Texts STOP?

Learn why Cobalt only messages US and Canada phone numbers, and what happens to numbers from other countries.

Can I Text Subscribers Outside the US and Canada?

Learn why Cobalt reviews every campaign before it sends, what the statuses mean, and what to do if a campaign is flagged or denied.

Why Does My Campaign Need Approval?

Learn when Cobalt holds campaign and flow messages for quiet hours, and how to turn on state-specific sending windows.

When Won't Cobalt Send Messages?

Learn what Cobalt asks you to confirm about the TCPA during setup, and what Cobalt does to help you keep consent records.

What Do I Need to Know About TCPA?

Link Cobalt's hosted Messaging Terms and Privacy Policy from your website's own terms and privacy pages.

Add SMS Terms and a Privacy Policy to Your Website

Learn how each way of signing up confirms consent, what wording people agree to, and where to copy that wording.

How Does Cobalt Capture Subscriber Consent?

Turn on a default reply, edit the already subscribed response, and see which opt-in, STOP and HELP messages Cobalt sends for you.

Edit Your Unsubscribe and Auto-Responder Messages

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Learn what's allowed and how to use Cobalt

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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